Utility Bills are mailed out on the 1st day of each month. The following example will explain how the utility billing cycle runs: "Meters are read between the 15th and 20th of each month; therefore, if the bill is dated January 1st, the billing cycle will be from the 15th of November until the 15th of December."
Utility Bills paid by the 15th will avoid a 10% penalty. If the 15th of the month should fall on the weekend, you will have the following Monday to pay your bill without penalty. All Utility Bills must be paid by the last working day of the month to avoid disconnection. If payment cannot be made by the last working day in the month, you may ask for an extension. Extension fees are $50.00 and this will hold the bill for 5 extra working days. This is an additional charge and will not be applied to your utility bill.
Payments may be made in person, at the drive-thru window, by mail or in the night drop box located near the drive-thru window. All returned checks are to be taken care of within 48 hours of notification and this requires payment in cash to cover the check amount and a $30.00 returned check fee.
Please notify us immediately when planning to move or if your address should change. As long as utilities are in your name, you will be responsible for all utility usage.