Utility Bills paid by the 15th will avoid a 10% penalty. If the 15th of the month should fall on the weekend, you will have the following Monday to pay your bill without penalty. All Utility Bills must be paid by the last working day of the month to avoid disconnection. If payment cannot be made by the last working day in the month, you may ask for an extension. Extension fees are $30.00 and this will hold the bill for 5 extra working days. This is an additional charge and will not be applied to your utility bill. A second notice will be mailed out on the third Tuesday of the month for unpaid utilities as a reminder to pay before the cut off on the last working day.
Payments may be made in person, at the drive-thru window, by mail or in the night drop box located near the drive-thru window. All returned checks are to be taken care of within 48 hours of notification and this requires payment in cash to cover the check amount and a $30.00 returned check fee.
Please notify us immediately when planning to move or if your address should change. As long as power is in your name, you will be responsible for all utility usage.