Public Works & Utilities

Public Works Director: Roger Burleson
202 Church St, PO Box 188
Drexel, NC 28619
Phone: (828) 437-7421
Fax: (828) 437-4661

Engineering
West Consultants, Morganton Office, (828) 828-0531

Solid Waste & Streets
Residential Solid Waste collection is provided by Garbage Disposal Service. The Town of Drexel provides street and sidewalk maintenance, leaf collection, residential yard waste disposal, and bulk item disposal.

• Household Garbage: Tuesdays 
• Rough Trash (furniture, appliances, bulky items, etc.): Mondays and Fridays
• Yardwaste (limbs and brush): Mondays and Fridays
• Leaves: picked up curbside during the months of November and December
• Recycling Drop-off Center at the Drexel Fairgrounds

Water & Electric
The Town of Drexel purchases its water from the City of Morganton. The Town operates 2 elevated tanks for a daily storage capacity of 1.0 MGD. The Town of Drexel is also a public power community and a member of North Carolina Municipal Power Agency I. We provide electric service to 1200 customers.

NEW CUSTOMER ORIENTATION

Utility Bills are mailed out on the 1st day of the month. The following example will explain how the utility billing cycle runs: "Meters are read between the 15th and 20th of each month; therefore, if the bill is dated January 1st, then the billing cycle will be from the 15th of November until the 15th of December".

Utility Bills paid by the 15th will avoid a 10% penalty. If the 15th of the month should fall on the weekend, you will have the following Monday to pay your bill without penalty. All Utility Bills must be paid by the last Tuesday of the month to avoid disconnection. If payment cannot be made by the last Tuesday in the month, you may ask for an extension. Extension fees are $30.00 and this will hold the bill for 5 extra working days. This is an additional charge and will not be applied to your utility bill. A second notice will be mailed out on the third Tuesday of the month for unpaid utilities as a reminder to pay before the cut off on the last Tuesday.

Payments may be made in person, at the drive-thru window, by mail or in the night drop box located near the drive-thru window. All returned checks are to be taken care of within 48 hours of notification and this requires payment in cash to cover the check amount and a $30.00 returned check fee.

Please notify us immediately when planning to move or if your address should change. As long as power is in your name, you will be responsible for all utility usage.